I had a great experience with Legacy Safe Homes, from the sales presentation at a local restaurant, through the representative who came to my house to measure, check, explain, and complete the purchase. The installers were prompt, efficient, knowledgeable, and friendly. No mess was left behind. Over the months a few small issues developed; as soon as I informed Andrew, the owner of the company, he ordered parts and sent an installer to take care of the problems. The installer did a great job and my tub is wonderful and enjoyable. I would recommend this company to anyone thinking of buying a walk-in tub.